Fast, Friendly & Courteous Service with Low, Low, Discount Prices!

RETAIL STORE LOCATION
2327  N. Pleasantburg Dr  Ste  H
Greenville, SC 29609
864-255-4671 / 800-988-2125
STORE AND PHONE HOURS
Tu-We-Fri 8:00am to 12:00pm
Closed Sa-Su-Mo-Thu

   
THANK   YOU TO ALL OF OUR CUSTOMERS WORLD WIDE FOR YOUR SUPPORT!          Blue Ridge Hobbies® Discount Internet Model Railroad Superstore(sm)          What our customers think about us!   >>>>>> You are now my supplier of choice for all my model train needs.  Glad I found you Joe L.      Thanks for the great service and great prices.   While others are fumbling  around on what to do, you get it done with a great attitude.  It's a pleasure shopping with your store. A. Hirschfield >>>>>>> You guys by far have the best customer service. J. Carl >>>>>>    Thank you so much for all your help yesterday.  You answered or confirmed (almost)  all my questions, or at least the ones I could remember to ask, and I really appreciate the time  you spent with me. It’s great to know that there are guys like you (Jon) and Frank around! Andrew W. >>>>>>    I am very satisfied! Per V. (from Denmark)     To start off I really am blown away  with your prices and service. It is just awesome!!!!  Gregg O.             Blue Ridge Hobbies®        SPREAD THE WORD!(sm)

SAVE UP TO 95% OFF
OVER 4,000 ITEMS


BRH STORE
INVENTORY
REDUCTION


   OUR WORLD IN MINIATURE - A FUN AN EDUCATIONAL FAMILY EXPERIENCE  
IN THE HISTORIC WEST END OF GREENVILLE, SC - ALL ABOARD FOR FAMILY FUN!
Help Us With A
Tax Deductible Donation

HOME PAGE



Walthers BLue Logo



 

Walthers BLue Logo
Sale Flyers
Now Online

NEW! August Flyer



July Flyer


 


 

FROM BLUE RIDGE HOBBIES

Model Railroading is a great hobby. However over the last four years now going on five years, there has been a lot of turmoil within the hobby. Some manufacturers can not seem to turn the corner and catch up on the huge back log of products that where once available all the time.

When we started Blue Ridge Hobbies back in 2005 we offered about 134,000 items in our database of which about 90,000 or so where available for sale.
That is no longer the case.

Effective 04/01/15 -
Blue Ridge Hobbies will no longer list in the product database
 items that are listed as the following:

Unknown Availability Date
Special Order
To Be Announced (TBA)
Advance Reservation
Sold Out
Retired

The reason for this drastic move is the fact that, after four years, the manufacturers of model railroad items still have not resolved the product back order issues relating to two factory closings in China back in 2011 and 2012. We have discussed this situation in emails and phone calls with customers in the past but after four years we do not see any real changes by the manufacturers to resolve the back log of products not available.

Effective today, we will only offer the products that are available to ship to you today once they are received from our wholesalers.

Up until 03/31/15 our database reflected about 135,000 items of which 95,000 have been not available. We have removed them from our database because of the problems relating to the shortages and the type of customer service we are proud to offer that we currently can not  offer.

The issue at hand is that the back log of products that are not available is unmanageable and has been for sometime.  Some of our customers do not understand why this is and are blaming Blue Ridge Hobbies for the shortages and back orders which is as far from the truth as it can get. We can only sell what we receive from the manufacturers and wholesalers.

It is very frustrating when you can not get the products you need now, to complete a task on your model railroad. I feel your pain having to wait years for track, locomotives etc. to come in.

Recently, customers have complained about Blue Ridge Hobbies to the Better Business Bureau and requested refunds from their credit card companies for orders that we have been holding for them, per their request, due to a back log of items that are still due to them. In most cases these back ordered, advance reservations, special orders and TBA items go back as far as five years or more! Prices have increased in general within the hobby over the last five years and the manufacturers are not honoring the original prices at the time of order.  This is causing problems with our customer base and is not our fault!

Another issue is that customers have not been keeping their credit card information up to date with us for these back ordered, advance reservations, special orders and TBA items. In some cases the customers have passed away, their contact information is no longer valid or they just out right do not return calls or emails.

What happens then, Blue Ridge Hobbies gets stuck with merchandise it has no use for and the will not sell. In a lot of the cases they are not returnable to the manufacturer or wholesaler. We are currently selling off items that people do not want via our Deal of the Day list, all at cost or lower. These items still are not selling! That is over $30,000 worth of inventory!

We can no longer absorb these items into our inventory!

We want to keep prices low for all of you, but we can not do that with the current manufacturing situation. Until that changes, we are only going to list products that are available today, so that we can fill your order completely.

Now, for those of you that have made orders with back ordered, advance reservations, special orders and TBA items prior to 6am on 04/01/15, these items are still ordered and no changes have been made in these cases. Prices are still subject to change as they always have been after 90 days per our store policy page.

Many of you have pending orders that have not been fulfilled and are sitting in our hold bins for order completion. In some cases these orders go back as far as 2008! As time permits, older back orders will be checked first for potential completion. If the credit card is up to date and usable, all back orders in the hold bins will be sent to you. If the credit card on file will not process you will be notified via email one time that we need new credit card information to forward you your product ordered. If, after 30 days from that email you do not respond, you will lose these items and they will be donated in your name to the Miniature World of Trains which is a 501c3 Non Profit.

We can no longer continue to maintain the growing storage of product for customers in our store. If you have ordered an item for store pickup, after 7 days if it is not picked it, we will ship it to you at your cost!

Effective today we will no longer offer SHIP AS ONE order as well. Each order will be shipped the day the product arrives from the wholesalers and manufacturers.

The bottom line here is that we want to offer you the best product availability and the quickest turnaround time. This change will allow us to continue to do that.

Blue Ridge Hobbies is not going anywhere. We still plan on moving into the Miniature World of Train by this time next year. We are still here to serve you and will continue to do so the best we can as long as you the model railroad hobbyist continue  to support Blue Ridge Hobbies.

We are looking forward to your order!

To order available products today just click on the logo

Thanks,

Frank Ruby
President and General Manager

 

Home Page


 


JOIN THE BRH
 EMAIL LIST

JOIN THE BRH
 EMAIL LIST
VIA OUR MOBILE SIGNUP
We Ship
Around The World!
For More Info



As a Platinum Dealer
we can offer the entire Walthers catalog as well as many other
manufacturers
ALL at discount prices.

Copyright Information

About Blue Ridge Hobbies®

Our Customers Opinions
Central Railway Model And Historical
Assoc

-------------------
CRMHA Newsletter
Hendersonville NC:
Apple Valley
Model RR Club
Piedmont and Southern N Scale Greenville SC
Athens GA:
Bend Track Club
 (the ABT)

Greenville, SC
Area Scanners

BRH AND
TMOTW-MWOT IN THE NEWS




 Model Retailer Blog


 



The prices and products reflected on these pages are subject to change without notice. Shipping, handling and sales tax are not included
and are added at the time your order is shipped to you or picked up at our retail store.
Prices on these pages are available for online sales only

Minimum Online Shopping Cart Order is $0.00 effective 07/19/12
Effective 07/27/13 - On Line Orders under $25.00 will have a mandatory $3.00 service fee to cover credit card processing fees.

All Phone Orders Are Subject To 5% Fee Based On The Overall Order Cost
All Shipped Orders Have A Minimum $2.00 Handling Fee
See our store policy and information for more details.

The information on our web pages are updated as frequently as possible.
100% accuracy of information is not guaranteed.

"At Least One Or More Available At Our Warehouse"  does not indicate what is available for sale at the retail store.
"At Least One Or More Available At Our Warehouse"  indicates what is listed as on hand in our warehouse, the manufactures and wholesalers
warehouses or in our retail store as of the last Blue Ridge Hobbies® manufacturers product search page update. This includes but not
 limited to items that are dealer returns, show stock, reserved items, damaged product, and otherwise unavailable for sale items.
Therefore, not all items listed as "At Least One Available At Our Warehouse"
 are available for sale or distribution at your time of viewing the product search page as product availability changes throughout each day. 

The Unknown Availability  or Advance Reservation listing shows items expected to arrive according to the manufacturers or wholesalers supplied information.  
The information on this page is updated as frequently as possible. 100% accuracy of information is not guaranteed.
Check with Blue Ridge Hobbies® via email at
contactus@BlueRidgeHobbies.com for updated information.

Copyright © Blue Ridge Hobbies® All Rights Reserved, 1980-2014

Blue Ridge Hobbies® , BlueRidgeHobbies.com ®, Blue Ridge Hobbies®  Newsletter, Blue Ridge Hobbies® Stationmaster-gram™, Blue Ridge Hobbies® E-Depot™
 and all information or any other artwork or properties owned by Blue Ridge Hobbies® Copyright © Blue Ridge Hobbies® All Rights Reserved, 1980-2014

As to corporate manufacturers and suppliers artwork/properties: © each entity or corporation used for the purchase of product sale.

contact the webmaster at webmaster@BlueRidgeHobbies.com

site created by Bonus Room Site Services and BRH Technologies