NEWS AND UPDATES
Will Fedex Ever Catch Up?
I continue to try to get on the right side of
shipping your orders in a timely manner, but I am still
having issues with shipment arrivals to BRH. I have the
Fedex Ground route driver under control now, but the
actual Fedex Ground system is still having issues!
Today we received what was on schedule to arrive at BRH
on Monday, which was the orders BRH received from 6am
Tuesday until 6am Wednesday. Which mean Fedex was back
on regular schedule. However order BRH received from 6am
Monday until 6am Tuesday should have arrived Thursday or
Friday due to the Memorial Day Holiday is now scheduled
to arrive at BRH on Monday!
So, sorry for the delays that BRH has no control over!
This week thanks to the help of Ed Culbertson
at the retail store shipping department, I can see
light at the end of the tunnel! Ed helped with some
shipping area clean up and order check in and packaging.
All of the Rapido and Intermountain back orders and
advance reservations have shipped today. I am still
working through the Walthers name train shipments. They
just need to be sorted and shipped.
I have about 30 single item back orders as well to
finalize. They are packed for shipping and just need to
be processed. That should happen this week.
Upcoming Preorder Deadlines
June 1:Broadway Limited Preorders
June 1: Intermountain Preorders
June 1: Trainworx Preorders
June 1: Walthers Preorders
June 15: Rapido Preorders
June 29: Rapido Preorders
July 31: Walthers Preorders
New WalthersMainline HO Arrivals Selling Out FAST!
With all of the modelers using their extra spare time to
improve their layouts it's no wonder new
WalthersMainline arrivals are almost sold out upon
arrival! We still have a few of all road names and road
numbers on the latest arrival of EMD F7s decorated in
popular business train schemes from the 1980s to today.
Available with ESU sound and DCC as well as standard DC
models, modelers love these special units, so order now
for best selection.
CLICK HERE TO ORDER THE EMD F7's
HO Scale Freight Cars
New and popular Bachmann freight car arrivals include
40' Wood Reefers, 40' Boxcars, Wide-Vision
Cabooses and Single-Dome Tank Cars. Always a great
value, they all feature popular paint schemes, molded
metal wheels and E-Z Mate(TM) knuckle couplers. Order
CLICK HERE TO ORDER THE FREIGHT
New Brekina HO
Vehicle Announcements Include Popular VWs
Loaded with detail and featuring models used in North
America and internationally, Brekina cars and trucks are
modeler favorites. In its most recent announcements
Brekina is expanding its lineup of popular Volkswagen
1960s and 1970s vans, camper vans, cargo vans and pickup
trucks. These are highly detailed models of some of the
popular vehicles in the U.S., Canada and Mexico, many of
which are still in use today. All feature authentic
decoration, chrome parts when appropriate, interior
seats and clear windows. Even if you don't currently
Brekina vehicles, you should add these 1960s and later
cars and trucks. Check out the new announcements and
CLICK HERE TO ORDER THE VIEW ALL
Happy Memorial Day!
It seems the overall world wide shipping
system is still backed up now going on 90 days. This week
again we have had inbound delivery delays from Fedex
For example, our delivery of 5 large boxes got split up
with BRH only receiving 2 of the 5 which did not allow
BRH to ship the over the weekend orders on Wednesday per
the normal schedule. The missing 3 showed up on
Also, the normal Wednesday shipment that is received
normally on Friday is now scheduled for a Tuesday
delivery partially because of Fedex being closed on
Also, BRH has not seen a USPS Postal Carrier since last
Wednesday for our delay pickups for our customers
package deliveries. So I have had to drop off USPS
shipments, which is the bulk of how customers receive
packages from BRH, at the local post office near the
retail store. This process takes another 30 to 45
minutes out of each day to deliver pack my vehicle and
unload each day.
However, with these delays, all received regular
shipments that can be shipped have been shipped with the
But, with these delays, it has not allowed time to sort
through all of the back orders and advance reservations
still so please be patient. I am working as fast as I
can to get these all shipped to everyone!
I fully expect there to be shipping delays again next
week due to the Memorial Day Holiday which will back
things up by one or two days. This happens with
Hopefully by the second week of June I should have
everything caught up as sales are slowing down due to
the warmer weather and everyone being able to do other
things after the Covid-19 'stuff'.
New Retail Store Hours
Don't forget effective
May 1st I have extended the store hours and days for you
to visit. However, you no longer can just stop by you
will have to make an appointment which is easy to do.
Sunday - Closed
Monday - 11am to 4pm
Tuesday - 11am to 4pm
Wednesday - 11am to 4pm
Thursday - 11am to 4pm
Friday - 11am to 4pm
Saturday - 11am to 4pm
Unfortunately do to the higher volumes of internet sales
and since I am the only one that works at BRH at this
time and with 98% of all sales up until this point of
our 16 years in business, I have had to make this
It is easy to schedule a visit, just click on the image
to pick a time!
Remember, for best selection and prices, order online
and pickup at the retail store!
Free Shipping Myth
This week I was told
by several customers that they thought BRH offered free
Not sure where this perception has come from, but with
our very very low pricing, we can not offer free
shipping. We have this information noted throughout our
website, store policy page and on the shopping cart. In
fact, we would have to raise the prices 15% to 20% to
cover the shipping cost to give you all free shipping.
Instead, we offer very low product prices and charge the
actual cost of shipping to you all with no shipping cost
markup. Also, we pass along the discounts BRH receives
from the USPS and Fedex!
Several years ago I wrote an article for Model Retailer
Magazine which was an industry magazine from the
publishers of Model Railroader and Trains Magazines
about the myth of 'free shipping'.
CLICK HERE TO VIEW THE ARTICLE
Last Week Summitt-USA Sale
Last weeks Summitt-USA sale went well and all items
have shipped from Lake Charles, LA Friday and should
arrive next week at BRH. Then the items will have
to shorted and shipped to you all hopefully next week!
Upcoming Preorder Deadlines
May 31: Broadway Limited Preorders
May 31: Trainworx Preorders
May 31: Walthers Preorders
July 31: Walthers Preorders
Broadway Limited Announces HO Streamlined PRR K4
A must-have for steam-era Pennsy fans, the Paragon3
Streamlined K4 4-6-2 is an accurate replica of the
streamlined steam locomotives that the Pennsylvania
Railroad used to haul famous trains like the Broadway
Limited. This locomotive was originally announced in
2016, but the manufacturer is now taking final orders
for July, 2020 delivery. Reserve this detailed
locomotive by May 28th.
CLICK HERE TO ORDER THE K4 4-6-2
Newly Tooled Classic Metal Works TraxSide HO Scale
If you are a modern-era modeler you will love the latest
HO vehicles from Classic Metal Works. Based on modern
prototypes from the 1990s on, these vans and semis
feature die cast metal bodies and plastic parts.
They're decorated in typical business names suitable for
use anywhere on the layout. New vehicles include a 1990s
Sprinter Van and a Modern Semi Tractor with Van Trailer.
The price point on these new vehicles will make you
smile too! Get 'em on your layouts now!
CLICK HERE TO ORDER THE TRAXSIDE
New Kato HO & N
Arrivals Include Locos, Sets and Passenger Cars
Fast-selling Kato HO and N Scale locos and cars have
arrived. HO models include the Budd 73' Fluted-Side
Baggage Car in Amtrak colors. N Scale arrivals include
EMD SD70ACe and GE ES44AC diesels with DCC and/or sound,
and the Silver Streak Zephyr set with DCC and interior
lights. All of these models are sure to bequick sellers,
so order now!
CLICK HERE TO ORDER KATO ITEMS
HO Scale P-S Diner Arrives from
Based on cars built by P-S for railroads across the
continent, the detailed Pullman-Standard Lightweight
Diner from Rapido Trains is ideal for your customers'
streamliners. The specific prototype was a 1954 car
built for CN, but similar cars were used by many
railroads. Car interiors varied with some configured as
40 or 48-seat diners or as 32-seat diner-lounges. The
Rapido HO Scale models feature road name-appropriate
interiorconfigurations. Cars are in-stock now, but some
road names and numbers are sold out or in short supply,
so get yours now!
CLICK HERE TO ORDER PULLMAN
Overview So Far
Well, May is shaping up almost as busy as
April 2020at the mid point of this month. Sales
are up 10% over 2019 and up over the next highest volume
month in May 2010 by 5%! Thanks for the support!
All shippable orders received from the warehouses and
the manufacturers have shipped as I try to do each week.
There is still very high volume within the Fedex and
USPS systems which is slowing delivery times at BRH.
For example, all the
orders from over the last weekend normally would arrive
and be sorted for shipment on Wednesday. This week these
orders arrived on Thursday with some orders being
delayed by yet another day because the large shipment
was split by Fedex and some groups of items where
delivered on Friday. So there was a two day hold up in
shipping to you all.
With a lot of hobby stores still closed for both in
store and shipping business, BRH has been open the
entire time! Please keep that in mind since I am a one
man operation with some shipping days being 16 hours
BRH has received a batch of InterMountain items Thursday
and some long awaited Walthers Twin Cities Hiwatha
with another group shipping next week to BRH. I need
time to check in, sort, combine the two shipments and
ship these orders. Also, there is a good amount of
single item back orders that have arrived that also have
to be sorted. There is also another batch of Rapido
arriving next week as well.
Please be patient as I work through this back log.
One of the reason I am being able to catch up is that
all Fedex deliveries now go to my home as they have been
for the last two weeks. This move was made to allow BRH
to receive the shipped to BRH orders some 4 hours
earlier then via Fedex Freight. This arrangement was
made with the Fedex Terminal Manager to help me serve
all of our BRH better!
Also, as I announced in the last update, in order to
visit the retail store you now have to select a time and
date online. I had to do this because there have been
too many visitors over the years that just come in to
walk around and ask questions without purchasing. Kinda
like the gang hanging out at Floyd's Barbershop in
While I love to meet and talk with everyone, these
visits do not pay the bills. The internet sales do as
they are 99% of the business. So to help me plan my days
better this new policy is in effect.
With this new policy it does allow more opportunities to
visit the retail store now 6 days a week from 11am to
CLICK HERE FOR MORE INFO ON
May 31: Trainworx Preorders
May 31: Walthers Preorders
Walthers Track HO Flex Track and Accessories are
You all have been eagerly anticipating the arrival of
all-new WalthersTrack Code 83 track. The great news is
Flex Track is now flowing in! Along with it, regular,
insulated and terminal joiners are also available. With
many of you working on your layouts into the
warmer months, sales of the track are brisk and
more is on the way!
Check out the listings at the link and order now!
CLICK HERE TO CHECK OUT THE
FULL LINE OF WALTHERS TRACK
Tichy HO Scale PRR Structure Kit Now Available
Tichy Train Group has released a newly tooled kit that's
sure to be popular with all steam and classic-diesel era
modelers. The new 1911 PRR Watchman's Shanty harks back
to the era when railroads had all
kinds of buildings along their lines. This small
building was a shelter for switch tenders while they
waited for their need to arise. This design was used in
many locations along the PRR and similar structures
could once be found along other lines too. PRR had
enough of these little buildings Tichy is offering them
in six-packs for modelers who
need a lot of them. Parts are unpainted styrene. If you
have steam-era modelers you need these kits in your
store! Order now for immediate shipment.
CLICK HERE TO ORDER
THANKS FOR THE