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FROM BEHIND THE COUNTER
WE ARE KEEPING YOU INFORMED
 

NEWS AND UPDATES

02/23/23

Shipping Issues

Over the last two weeks there have been some major outbound  from the Milwaukee  Warehouse to BRH shipping issues.

It is now taking an additional day from the warehouse to process the orders from BRH.
The reason given last week was their employees being out sick and this week I am told it is due to high volume.

This has never occurred since BRH started some 20 years ago. All orders have been processed and shipped the same day outside of the Christmas Holidays.

So what is going on?

Not sure to be honest. What used to take three days now is taking up to 7 days for BRH to receive orders from the Milwaukee warehouse. Also there have been some issues at the Easton warehouse.

Recently the Easton warehouse updated their website with incomplete and untested software. The new ordering process has a shopping cart and search that is not function properly causing delays in order processing as well.

Between the warehouse issues and the shipper (UPS / Fedex) issues we can not offer the excellent turn around times that we have offered in the past.

So again I find myself apologizing for our slow service caused by entities we have no control over.

Sorry for the delays.

02/01/23

Lack Of Updates

Sorry for the lack of updates and news in January. Just a bit to busy with personal and business business most of the month.

Also, there was not much happening in the model railroading hobby.

Miniature World of Trains Donations

Since July, many of you have been donating to the MWOT project via you online BRH orders and the project thanks you for those donations.

Since July the project had not processed those donations via the MWOT bank as the project announced late last year. The plan was to process them at the beginning of January which did not occur.

Please be aware that the processing of these donations will occur this weekend. In some cases many of you made several donations during this time. The normal donation is $5.00. However, if you have made several BRH orders with donations on each order, you may see a charge from the Miniature World of Trainsmore then $5.00. Some will have $10, $15, $20 or more in one credit card processing transaction.

Miniature World of Trains Requests

Requests for more information about the Miniature World of Trains project are being processed as well. Request for additional donation information and volunteering will be answered as time permits over the next 30 days.


12/27/22

Atlas Buys River Point Station

December 2022

Hillside, NJ – Atlas Model Railroad Company, Inc. is proud to announce the purchase of HO Scale vehicle tooling along with designs for certain previously unannounced products from River Point Station Fine Scale Models of Warwick, RI. 

Vehicle molds acquired include the Expedition EL, F-250, F-350 and more.  A complete list of the acquired tooling is below.

“Previously, in December of 2020, River Point Station announced that they would be streamlining their product line and would cease producing N Scale vehicles and we did not want to see a void left in the market, so we acquired the N scale tooling" said Paul Graf, CEO of Atlas. "After a successful launch of N scale models utilizing this tooling, we are happy to announce that we have acquired RPS’ HO Scale vehicle tooling as well and look forward to continued success with the line." 

River Point Station Fine Scale Models was founded in 2006 by Ron Elsdoerfer to supply HO accessory kits to modelers. In the 14 years that followed, River Point Station grew their offerings to include HO & N Scale Vehicles. Over the past two years, River Point Station announced a scaling back of certain aspects of their business which led to this acquisition.  More information can be found on their website: http://www.riverpointstation.com/pages/latest_news.php

Founded in 1924 and incorporated in 1949 as Atlas Tool Co. Inc., present day Atlas Model Railroad Co. produces locomotives, rolling stock, track, and accessories in N, HO and O scales for its Atlas Master, Atlas Classic, Trainman, and Atlas O lines.

Acquired Tooling FORD F-250 & F-350 SRW REGULAR CAB PICKUP FORD F-250 & F350 SRW SUPER CAB PICKUP FORD F-250 & 350 SRW SUPER CREW CAB PICKUP FORD F-350 DRW REGULAR CAB PICKUP FORD F-350 DRW SUPER CAB PICKUP FORD F-350 DRW SUPER CREW CAB PICKUP FORD F-350 DRW REGULAR CAB HD PICKUP FORD F-350 DRW SUPER CREW CAB HD PICKUP FORDF-450 DRW PICKUP

FORD F-350 SRW SUPER CAB SERVICE TRUCK FORD F-350 DRW SUPER  CAB SERVICE TRUCK FORD F-350 DRW SUPER  CAB BUCKET TRUCK FORD F-450 DRW REGULAR CAB SERVICE TRUCK FORD F-450 DRW REGULAR CAB BUCKET TRUCK FORD F-450 DRW SUPER CREW CAB SERVICE TRUCK FORD F-550 DRW SUPER CREW CAB BUCKET TRUCK FORD F-450 DRW REGULAR CAB HD BRUSH FIRE TRUCK FORD F-450 DRW SUPER CREW CAB HD BRUSH FIRE TRUCK FORD F-550 DRW REGULAR CAB HD MINI-PUMPER FIRE TRUCK FORD F-550 DRW REGULAR CAB HD AMBULANCE-RESCUE TRUCK

FORD SUV EXPEDITION EL CIVILIAN FORD SUV EXPEDITION EL LIMITED CIVILIAN FORD SUV EXPEDITION EL SSP (POLICE-FIRE)

Rapido New Items

HO scale Dash 8-40CM locomotive

- Lots of new tooling and modifications to our existing Dash 8-40CM locomotive

- Loads of new lighting effects, including working class lights, inspection lights

HO scale ALCo PA-1 locomotive - Lots new exciting paint schemes and railroads offered
- New body variation - Santa Fe EMD repowered units
- Available as A units and A + B sets as appropriate

N scale Dash 8-40CM locomotive
- A long-awaited rerun!
- New road numbers

HO scale CN & IC Executive E8 locomotives
- Three much-demanded new, additional paint schemes



New From Bowser

 Bowser HO and N models! HO modelers in Canada and the U.S. will love highly
detailed Executive Line MLW M630 diesels. They were mainstays on
many Canadian Pacific lines and could be found running in the
U.S. too, so they have broad customer appeal. You will love
the smooth-running chassis and authentic decoration in a variety
of CP and other schemes. N Scalers will love the latest round of
PRR Class GLa 2-Bay and 4-Bay H21a Open Hoppers. Based on
Pennsylvania Railroad prototypes that operated in both steam and
classic diesel eras, these cars were owned by Pennsy as well as
subsidiaries and subsequent owners, so they wore a variety of
schemes. Cars feature molded loads, authentic decoration, metal
wheels and knuckle couplers. All of these models are selling fast
with some schemes and road numbers already sold out.

Montreal Locomotive Works M630




PRR Class H21a 4-Bay Hopper




PRR Class GLa 2-Bay Open Hopper



Broadway Limited HO and N Scale Locomotives Now Shipping


Perfect for those big ticket seasonal sales, Broadway Limited has
delivered the HO Scale Union Pacific FEF 4-8-4 steam locomotives
and the newly tooled N Scale Alco RSD15 Alligators. The UP 4-8-4s
are extremely popular with fans since #844 is still
part of the UP locomotive fleet and is occasionally used for
excursions and displays. The big engines are must-haves for
modelers 1940s to 1950s fast freight and passenger trains. N
Scale Alco RSD15 Alligator diesels are modeler and fan favorites
thanks to their long nose (hence the Alligator moniker). They
were used from the late 1950s into the 1980s (and later on the
LS&I) for hauling heavy freights. All of these Broadway Limited
locos feature Paragon4(TM) sound and DCC for realistic control.
Some are already sold out, so order now for best selection.

Class FEF-2 4-8-4



Alco RSD15



Rapido Problems

From Rapido On Tuesday 12/20/22:

It has come to our attention that there have been some questions raised with our recent delivery of Budd Manor Sleepers and Baggage-Dorm cars. We are aware of these concerns and are currently looking into the matter of a discoloration observed on the roof of some cars. That discoloration is where the injection gate is located. This gate has been there since the cars were tooled in 2012, but this is the first time that it has become a significant issue on these models. The team is studying the models, the discoloration, and seeing if there is a solution possible.

We will try and reach some conclusions as soon as possible. However, with the upcoming holidays, this may not happen until the first or second week of January. So please bear with us, as all of our staff are working very hard during these times. We appreciate and value all of our customers very highly, and want to thank you for your continued support.

We of course stand behind our products 100%.

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If you have any issues, please contact Rapido directly.


Shipping Inbound And Out Bound

Wacky week in shipping this week. The Milwaukee and Easton warehouses along with the USPS where closed yesterday and will be closed 01/02/23 as well.  Rapido is closed all this week too!

Fedex Ground is shipping and delivering all week.

Overall deliveries should be straightened out by 01/15/23

BRH Inventory

Over the New Years Weekend BRH will be conducting our in house retail products inventory. Check out what is available



More Product Then Other On Retailers!

BRH has updated the product data and we now have 53,047 items in the product search. All available to order today!

In addition to Rapido and Broadway Limited I have re added the following to the list:

Kato USA , Walthers Mainline, Walthers Proto, Bowser,
Atlas, Atlas Trainman, Atlas O, Lionel, MTH-Railiking, Marklin, LGB, Marklin and Bachmann.


Upcoming Pre Order Deadlines

December 28: Kato Preorders
December 31: Intermountain Preorders
December 31: Walthers UP/SP City of San Francisco Preorders
December 31: Walthers 90th Anniversary Year-End Sale
December 31: Walthers November Preorders
January 6: Bowser Preorders
January 18: Atlas Preorders


12/14/22

Available For Advance Reservation Or Back Order

BRH has re added the following manufacturers back into the BRH product search database for advance reservation or backorder.

In addition to Rapido and Broadway Limited I have re added the following to the list:

Kato USA
Walthers Mainline
Walthers Proto
Bowser

After the new year I will add back in Atlas, Atlas Trainman, Atlas O, Lionel, MTH-Railiking, Marklin, LGB, Marklin and Bachamnn.

Please remember that BRH has a required 20% deposit for all advance reservations!

Regarding current ordering process. BRH will still not automatically back order items when the warehouses or manufacturers short your order.

For example when you order 4 of one item and the warehouse or manufacturer only has 1, the other 3 WILL NOT BE BACK ORDERED. You will have to reorder it at a later date when and if the manufacturer or wholesaler decides to restock the item.



THANKS FOR THE SUPPORT!

 

 


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and are added at the time your order is shipped to you or picked up at our retail store.
Prices on these pages are available for online sales only

Minimum Online Shopping Cart Order is $50.00 effective 07/27/20

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All Shipped Orders Have A Minimum $2.00 Handling Fee
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The information on our web pages are updated as frequently as possible.
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"At Least One Or More Available At Our Warehouse"  does not indicate what is available for sale at the retail store.
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Therefore, not all items listed as "At Least One Available At Our Warehouse"
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