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FROM BEHIND THE COUNTER
 

NEWS AND UPDATES
09/05/18

August Sales

BRH retail store and online sales where strong in August 2018 up 29% over August 2017 and up 23% for 2018 vs 2017 year to date sales! Best overall August since 2013!

We had a 13% increase for new customers, 187% returning customers and 32%  increase in average sales! So despite the lack of product, we are selling a lot of what is available and September is starting off strong as we move into model railroad season!

Upcoming Preorder Deadlines

September 17: Rapido Preorders
September 30: Intermountain Preorders
September 30: Walthers Preorders

No Response From Manufacturers

Customer service issues are still a problem with some manufactures. Let me tell you the latest.

Many of you want BRH to start selling Athearn again and we have been trying to get someone from Athearn's parent company, Horizon Hobby, to contact us. We have tried emailing and calling and have had absolutely no response from them at all.

I have been trying to get the owner of Digitrax, Zana Ireland, to accept my calls for 3 years now. She has not responded to emails or a certified letter we sent in 2015. The reason we need to speak with her is that the current dealer sales rep has lied to me numerous times. When I was running the Miniature World of Trains BETA test I would need to be at that location. When the current sales rep claims he tried to contact me at the retail store, he never called during the operating hours. He never left a message or sent an email or even a letter. So, he closed the BRH account in November 2014. When I found out I tried to have then reopen the account, however, I did not want to work with that sales person. I made numerous attempts to get Zana on the phone back then, sent numerous emails and sent a letter. The staff their will not even allow me or anyone, they claim,  to leave a message on her line. That was in 2015. I have tried again in 2018 as well and I am getting the same response! No response!

About two months ago Micro Mark contacted me about selling their product which we will do. However, we needed to be able to upload their database. They where going to let me know if they can forward their database in a format that would be usable to add to our database of products.  It has been 3 months and we have received nothing.

I am doing everything I can to get as much product as I can for you all to purchase. The lack of response from companies like these is not acceptable!

On a positive note, the following companies have excellent customer service. Walthers, Peco, Bachmann, Kato, Atlas, TCS, Miller Engineering, Chooch, Accurail, LGB, Marklin, RRCircuits, Summit USA, Lionel and MRC. So let's support these excellent business when you can.

Current Sales Now Running Online At BRH

Back To School II - 2,500 Items On Sale Save Up  To 92% Off MSRP - Sale Ends 09/18/18
TO ORDER


Deal of the Day - NEXT SALE STARTS 09/10/18
TO ORDER


What A Deal - All in stock Woodland Scenics on sale until Thursday 6am
TO ORDER


Deal of the Week - All in stock Noch on sale until Saturday 6am
TO ORDER


Walters Weekly Sale New Items Have Been Added
TO ORDER


New WalthersMainline HO Arrivals Include New Budd Dome-Coach!

The Budd Dome - Coach has all the features modelers love about WalthersMainline cars including their ability to run on sharp 18" radius curves and a popular price point. Other new WalthersMainline arrivals
include new road names and road numbers on the 40' AAR 1944 Boxcar and the International Bay Window Caboose. These cars have already been big sellers and we still have some left, so order now!

Newest Con-Cor HO First Responder Commemorative Cars Moving Fast

Con-Cor is producing a new run of 40' HO Scale and 50' N Scale plug door boxcars commemorating police and fire first responders. The ready-to-run cars feature appropriate graphics on a white car with car roof and ends painted to complement the graphics; they're equipped with magnetic knuckle couplers. The new Police First Responder and Fire First Responder cars are now available; cars will also be available with a piece of display track soon.
Don't forget to preorder your 2018 Christmas cars too!

Kato N Scale City of Los Angeles and EMD E9s with DCC Arrive

The 2018 reissue of the popular UP City of Los Angeles streamliner and matching EMD E9s has arrived and like the
prototype, is moving fast! The new release features new car names and road numbers so your customers can add the train to their UP City Streamliner fleet without duplication. The Dome-Lounge - Observation is based on the unmodified car and includes the unique lighted rear signboard. To pull the train a new release of
EMD E9s wearing the familiar nose "wings" logo are now available with a factory-installed TCS DCC decoder. The UP E units and passenger sets are extremely fast sellers and some of these models are already in short supply (a restock of the passenger sets is expected shortly), so order now!

Now In Stock: New HO, N & O Woodland Scenics Rustic Water Tower

The latest in the line of Woodland Scenics Built-&-Ready(R) Landmark Structures is the Rustic Water Tower. Based on a typical steel structure that's a key component of any town's water system, water towers are landmarks because they're often  emblazoned with the city name, school team names and other graphics. Businesses have them too. This assembled and weathered model includes a small pump house and comes with graffiti on its
silver tank. This is a model every steam and diesel-era layout can use, so order now!


NEWS AND UPDATES
08/25/18

Store Restock!

I received the last batch of 14 large boxes of store restock items today. This will take a couple of days to get up on the shelves. We also have received a new group of N scale and HO Scale loco's in both DC and DCC.

Sales Continue The Upward Trend

As of this email BRH retail and online sales are still strong and we are having the best August since 2013!

I will have final numbers in two weeks!

Upcoming Preorder Deadlines

August 31: Intermountain Preorders
August 31: Trainworx Preorders
August 31: Walthers Preorders
September 17: Rapido Preorders

New Atlas and Trainman HO & N Arrivals Include Modern Commuter Locos & Cars

The latest arrivals from Altas include the much-anticipated HO NJ Transit ALP-45DP dual-mode locomotives and matching multi-level commuter coaches. Other new HO arrivals include ACF 50' Precision
Design Boxcars and Trainman Alco RS32 and RS36 locos. N Scale arrivals include Alco C628 and C630 diesels, EMD SD35s, 40' Wood Reefers, 60' GSC Flatcars and ACF 50' Precision-Design Boxcars.
Quantities on all of these fast-selling products are limited and
many road names and road numbers are sold out, so order now to  so you receive yours!

Fall Starts With Faller Structures and Scenery

You will love Faller HO and N Scale kits and multi-scale scenery products. New arrivals include HO and N UPS(R) Logistics Warehouse kits. These kits include English language signs and are perfect for your customers' warehousing areas. New trees, scenery materials and sprue cutters are also availalbe now.
Order these popular products now!

New N Scale Buildings From Lunde Studios


Park Place and Blair Trust are the latest N Scale kits from Lunde Studios. Park place is a six-story brick residential building with a small storefront window on the bottom level. Blair Trust is a five story brick office tower designed for placement on a corner lot. Both kits feature highly detailed cast-resin parts and complete assembly instructions.


NEWS AND UPDATES
08/22/18

Lionel Buys Model Power and Mantua Classics

Lionel has purchased the Model Power and Mantua Classics lines from MRC.

If you all recall, about 8 years ago, Model Power and Mantua Classics was having some major issues getting
product made from their China suppliers. This was before the issues with the closure of Sandican in 2011 that affected all of the major brands.

Shortly after this occurred, MRC stepped up and bought the lines and began production again. Now, just as production and availability was getting better, this sale has occurred.

Lionel over the past couple of years has been dabbling with getting back into HO with the introduction of the HO version of the Polar Express. It seems that Lionel is now going to dive into HO again as they did back in the late 1960's.

More to come on this topic!




NEWS AND UPDATES
08/20/18

A Message From Inter-Mountain Railway

Since the announced closure of our off-shore supplier two and a half weeks ago, we have been busily putting alternate plans in place. Contact has been made with other suppliers with whom production will start soon. While delays from project to project will vary, we expect the flow of product to become more consistent than it has been during the past few months very soon. We at InterMountain are very excited about the changes and are looking forward to continuing to furnish our unique product line to the model railroad hobby. We will continue to give you regular updates of our progress.

Current Sales Now Running Online At BRH

Back To School - 2,500 Items On Sale Save Up  To 92% Off MSRP - Sale Ends 08/30/18
TO ORDER


Deal of the Day - All in stock Pikestuff on sale until Monday 6am
TO ORDER


What A Deal - All in stock Atlas items on sale until Thursday 6am
TO ORDER


Deal of the Week - All in stock Walthers Trainline on sale until Saturday 6am
TO ORDER


Walters Weekly Sale New Items Have Been Added
TO ORDER

Upcoming Preorder Deadlines

August 17: Bowser Preorders
August 31: Intermountain Preorders
August 31: Trainworx Preorders
August 31: Walthers Preorders

Order LGB 2018 Christmas Cars Now!

If your a G Gauge modeler you should love whimsical and collector cars, so the 2018
LGB Christmas cars will be high on your list! This year's car is a wooden two-axle passenger car decorated in a festive holiday scheme. Designed to complement Christmas cars from years past, it features detailed paint and lettering, opening doors, full interior, metal wheels and European-style hook-and-loop couplers.
It's a great addition to any collection of LGB G Scale Christmas cars.
Order these limited-run cars now for immediate delivery!

TO ORDER


HO Grain Trailers Arrive in Time for Harvest from Trucks n Stuff

Trucks n Stuff has released a must-have for 1970s and later modelers of grain handling and its transport - a 40' Dual-Axle Grain Trailer. Typical of those used across the continent, you'll see tractors hauling them lined up in front of trackside grain elevators all through harvest season or at ethanol plants and other grain users and handlers. This assembled model will be in great demand by diesel-era modelers and you will want more than one, so order now while they're in stock
!

TO ORDER


Update On The New Shopping Cart

It looks like everyone is liking the new, faster search engine and that is great.

We are still adjusting the shopping cart at this time but that should be done by Labor Day if all goes as planned.

Miniature World of Trains

I have been awaiting a response from the property owner for the land we want to purchase for the new MWOT but he has not been accessible.

So, just in case, we are looking at another location for purchase and yet another for lease if noting can be worked out on the purchase.

Stay tuned!

FOR MORE INFORMATION


NEWS AND UPDATES
08/06/18

Search Engine, Shopping Cart & Website

Are now back online as of 3pm eastern today!

We are sorry for any inconvenience this may have caused!

New and hopefully the last round of tweaks to the new search engine and shopping cart will occur this week. So if oyu have any suggestions to improve how the search engine and shopping cart work should be emailed to me at contactus@blueridgehobbies.com

July Sales

Despite that lack of product availability, July sales where almost dead even compared to 2017 sales.
So, I guess that is a good thing!

Factory Closing

Another factory closing has occurred in China at the end of July effecting Altas (Engine & Rolling Stock Only), Bowser, Intermountain, Fox Valley, Bluford Shops, Wheels of Time, Trainworx and Micro-Trains.

The closing of Affa in Hong Kong was not expected we are told.

We have received a large amount of Bowser and LGB Loco's and they will be shipping to customers over the next couple of days. All other back orders have been pushed back yet again. Watch the website for the latest updates on product availability.

We are told that this is small 'bump in the road' so please be patient.

According to Walthers, they have no issues as product is made across the world for their different lines. Atlas track should have no issues as well. Lionel track and train sets are arriving for the holiday season.

So, we do not expect any major issues at this time.

Current Sales Now Running Online At BRH

Deal of the Day - All in stock Walthers Mainline on sale until Monday 6am
TO ORDER


What A Deal - All in stock Peco items on sale until Thursday 6am
TO ORDER


Deal of the Week - All in stock Walthers SceneMaster on sale until Saturday 6am
TO ORDER


Walters Weekly Sale New Items Have Been Added
TO ORDER

Upcoming Preorder Deadlines

August 13: Rapido Trains Preorders
August 17: Bowser Preorders
August 31: Intermountain Preorders
August 31: Trainworx Preorders
August 31: Walthers Preorders


Build Scenery and HO Vehicle Sales with New Busch Products

Plenty of new HO and N scenery products and vehicles have arrived from Busch. These new products are great. New items include HO structure kits and vehicles, N Scale farm vehicles and more.

Check out the latest Busch arrivals and order now!


New Kalmbach DVDs and Railroad Map Make Great Railroad Gifts

We know it may seem early for the holiday season and Christmas In July is over,  but you will  love getting gifts all year long. So treat yourself today! The latest arrivals from Kalmbach are packed with information modelers and fans can use anytime. Three new DVDs offer viewers tips on layout building and airbrushing, as well as a historical look at narrow gauge freight operations. New how-to books, calendars and a railroad wall map are great additions to your hobby!

Check out the latest Kalmbach arrivals and order now!



Affordably Priced Oxford Diecast HO & N Vehicles Are Fast Sellers So Yours Today!

Featuring die-cast metal bodies, window glazing, interior seats and good decoration Oxford Diecast vehicles are perfect for adding interest to streets on HO and N Scale layouts. New models, including a sweet HO Chevy Impala convertible and an N Scale MGB sports car have just arrived!

Don't miss out on this new group of Oxford vehicles!

THANKS FOR THE SUPPORT!


 


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The prices and products reflected on these pages are subject to change without notice. Shipping, handling and sales tax are not included
and are added at the time your order is shipped to you or picked up at our retail store.
Prices on these pages are available for online sales only

Minimum Online Shopping Cart Order is $0.00 effective 07/19/12
Effective 07/27/13 - On Line Orders under $50.00 will have a mandatory $3.00 service fee to cover credit card processing fees.

All Phone Orders Are Subject To 5% Fee Based On The Overall Order Cost
All Shipped Orders Have A Minimum $2.00 Handling Fee
See our store policy and information for more details.

The information on our web pages are updated as frequently as possible.
100% accuracy of information is not guaranteed.

The  images are supplied by the manufacturers and wholesalers.
100% accuracy of information is not guaranteed.

"At Least One Or More Available At Our Warehouse"  does not indicate what is available for sale at the retail store.
"At Least One Or More Available At Our Warehouse"  indicates what is listed as on hand in our warehouse, the manufactures and wholesalers
warehouses or in our retail store as of the last Blue Ridge Hobbies® manufacturers product search page update. This includes but not
 limited to items that are dealer returns, show stock, reserved items, damaged product, and otherwise unavailable for sale items.
Therefore, not all items listed as "At Least One Available At Our Warehouse"
 are available for sale or distribution at your time of viewing the product search page as product availability changes throughout each day. 

The Unknown Availability  or Advance Reservation listing shows items expected to arrive according to the manufacturers or wholesalers supplied information.  
The information on this page is updated as frequently as possible. 100% accuracy of information is not guaranteed.
Check with Blue Ridge Hobbies® via email at
contactus@BlueRidgeHobbies.com for updated information.

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