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			| The following are policies we have had to implement due to customer 
			abuse of our friendly and honest service since we opened for 
			business in 2005.
 
 |  
			|  |  
			|  
			Effective 01/08/22 BRH pre charges for 
			all orders for the merchandise only at the time of order. Then 
			shipping, handling and any surcharges from the wholesalers and 
			manufacturers will be added in a second charge when the order(s) are 
			ready to ship.   
			EFFECTIVE 09/01/10:Updated 03/04/11, 07/19/12, 07/27/13, 04/01/15 revised 12/26/17:
  
When ordering your choice from
Blue Ridge Hobbies™ 
, 
you are receiving the
lowest price at the time you order an item. Products are subject to availability 
and are usually shipped to you in 2 to 3 business days (sometimes longer 
depending upon time of year such as the Christmas  Holidays or weather 
related issues) from when your order 
date (unless 
otherwise noted on order status page, email or phone call you may receive) most times orders are shipped within 
2 
to 3 business days and within 1 business 
day shipping on in stock** 
items shipped next business day.  All prices are subject to change 
until paid for in full and some quantities may be limited by the manufacturer or 
supplier.
 All availability is subject to change due to system updating which is done after 
8am each day. We do our best to keep the inventory updated throughout each 
day to provide our customers with the best in stock information possible.
100% accuracy of information is 
not guaranteed.
 
 Our customers are amazed at 
our great fill rates. With our ability to complete your order as fully as we can 
within 2 to 3 business days (Covid delays now stretch this to 5 t 7 days) stems from our total commitment to providing our customers the best possible 
rate of fill during the processing of your transaction. No one at 
Blue Ridge Hobbies™ 
 likes "out of stock" situations or 
incorrect information on our website. We do our best to prevent these situations 
with 4 major wholesalers located around the USA. Also, where applicable, we 
work directly with manufacturers to offer the lowest possible prices!
 
 To assume that any dealer 
or hobby store carries everything in stock at all times would not be a realistic expectation. 
We do have a rather large inventory of items to support our customer's needs but 
it is very important that you understand, to keep our prices as low as possible 
we have adopted a completely different business model than our competitors.
 
 Blue Ridge Hobbies™ 
 has a large buying power 
world wide with numerous wholesales and manufacturers. These relationships allows 
us to supplement our inventory with over 140,000 additional model railroad items 
though our website, 
all available to procure the next business day if needed. In most cases, we opt 
to keep prices lower and use the 3 day (Covid delays now stretch this to 5 to 7 
days) ground shipping option from our 
wholesalers and manufacturers to 
Blue Ridge Hobbies™ 
store .
 
 This allows us to 
be more efficient and offer our customers outstanding fill rates and low prices 
without the burden of huge inventories. We make every attempt to alleviate
"out of stock" situations 
and incorrect information on our website. This means that the chances are 
excellent that 
Blue Ridge Hobbies™ 
 will be able to complete 
your order and ship 100% of your merchandise in the allotted processing time. 
This also helps us keep our prices down.
 All products sold 
by 
Blue Ridge Hobbies™ 
 are new, 
with full manufacturer warranty, unless otherwise noted in the item description 
field. 
Remember, there 
really isn't a need to call us and ask if a certain item is in stock when we can 
usually get it for you in one, two or three business days. 
If an item will be out of 
stock you will be notified via email or phone or at the bottom of your 
receipt. Also, you can use the shopping cart comment box to advise BRH how you want 
BRH 
complete your order in the event of a back order.
 IMPORTANT:
 You can have an order shipped at one time if you have back order or advance 
reservation items on the order. We call this SHIP AS ONE and all you have to do 
is use this term in the Comment Box when ordering.
 
 Also, if an item is temporarily sold out or, for example, you order 10 and only 
8 might be available, just note in the Comment Box BACK ORDERS OK. If this is not 
done then the shortage will not automatically back ordered.
 All products are 
ordered from the wholesaler or manufacturer and it is up to the manufacturers 
and wholesaler to fill the order. If the wholesalers and manufacturers do not 
fill the order after the order is placed it is not the fault of Blue Ridge 
Hobbies if the do not product the product or do not produce enough product for a 
pre order / back order / advance reservation, even if you place the advance 
reservation prior to the advance reservation deadline.  ORDERING 
SCHEDULE:UPDATED 06/12/22 and  07/11/20 To reflect Covid 19 delays. Previous Update 02/27/19 
Due to changes in the shipping schedules and arriving times of product coming to 
BRH from the USPS UPS and Fedex.
 
 The following schedule may help you:
 
 Currently it is talking 5 to 8 days for 
transmitted to the warehouses and manufactures order to arrive at BRH for 
shipping to you. That is up from just 3 days pre Covid. The wholesalers and 
						manufacturers are processing the orders the same day, 
						the delay is in the USPS, UPS and Fedex systems.
 
 At this point the plan is to ship Monday, Tuesday and 
						Thursday until ordering volume increases and  
						shipping infrastructure changes back to pre Covid . We will change 
						ordering from the wholesalers and manufacturers to 
						match as needed.
 
 So, orders received from Friday 6am until Monday 6am 
						will be ordered as needed from the wholesalers and 
						manufacturers at 6am Monday. Items should arrive late 
						Saturday based on current inbound shipping schedules 
						from UPS, Fedex and USPS and should ship on Monday.
 
 Orders received from Monday 6am until Wednesday 6am will 
						be ordered as needed from the wholesalers and 
						manufacturers at 6am Wednesday. Items should arrive late 
						Monday based on current inbound shipping schedules from 
						UPS, Fedex and USPS and should ship on the following 
						Tuesday.
 
 Orders received from Wednesday 6am until Friday 6am will 
						be ordered as needed from the wholesalers and 
						manufacturers at 6am Friday. Items should arrive late 
						Wednesday based on current inbound shipping schedules from 
						UPS, Fedex and USPS and should ship on the following 
						Thursday.
 
 Since our website is not a live inventory of products, you can check our main 
wholesalers websites (Walthers.com for about 95% of orders) for 
product availability. Items from these wholesalers reach 
Blue Ridge Hobbies®  
usually within two to three business days.
 
 During the holiday season  from November until around January 15th an 
additional day or two may need to be added to the shipping time from BRH to you. 
This is due to delays in product coming to BRH for shipping to you.
 Orders and/or 
add-ons to orders will not be accepted via email or voicemail. A new order or 
add-on must be placed via the shopping cart or by calling 864-255-4671 during 
normal business hours. Also, check the holiday schedule for more info on days 
the retail store and shipping department will be closed 
 
Click here and the 
World Wide Shipping Schedule 
Click here.
 Telephone Orders:
 
 Effective 06/01/10 and updated 03/04/11 all phone orders or order additions to shopping cart / online 
orders will require a 5% fee of the total order. This is being done due to the 
extended time that phone orders take. In most cases, customers have already 
looked at our website and just have not finalized the online orders.
 
 **** We no longer will be able to honor online sale prices for telephone orders. 
To get sale pricing, your order must be placed via our online shopping cart.
 
 On Sale Pricing:
 
 Effective 
06/01/10 we will no longer adjust any pricing differences in retail store between on 
line sale pricing vs. in retail store prices.
 **** If you would like a product based on the on line sale price, it must be 
ordered on line via our shopping cart. In the event that pricing at Walthers.com 
is lower then the prices currently available via 
our shopping cart, you will, at minimum, get the Walthers.com pricing. Please 
note the price difference you are looking for in the comment box with a note 
preceded by *********** and then your comment.
 
If you can not find a product on our shopping pages, feel free to email mail us 
at 
contactus@blueridgehobbies.com to place or 
request your order without our shopping cart or research on products you can not 
find. Or call 864-255-4671.
 All credit card payments are 
processed via our Point Of Sale System on a encrypted secure link.
 
 |  
			| 
			Key To Website Database Terms |  
			| This regards notes in the information field on the product search pages
 If the field is empty, this 
means during the last update for this manufacturer, the product was listed as 
available. We will have to order the product from the manufacturer or wholesaler 
to fill your order.  
	
		
			| Ready To Ship | As of 8 am each day, 
			this product was in store and ready to ship*. We do our best to keep 
			this status up to date.
 |  
			| Unknown Availability Date | Wholesaler or 
			Manufacturer does not have product available and does not know when 
			the product will be available. Can be back ordered.
 |  
			| Advance Reservation | Advance Reservation date 
			set by wholesaler or manufacturer. Date is not guaranteed.
 |  
			| Retired | Item has been retired 
			and in some cases can be back ordered. back order arrival is not guaranteed and may never be filled
 |  
			| Sold Out or Sold Out - Can Not Be Ordered | Item is currently sold 
			out and can not be back ordered. This status can change at anytime
 |  
			| In Transit | Item has arrived in the 
			USA and is being processed by US Customs for transport to wholesale 
			or manufacturer for distribution to Blue Ridge Hobbies®. |  
			| Price To Be Announced | Price has not yet been 
			set by manufacturer or wholesaler. Item can be ordered with the 
			price to be added at a later date |  
			| At Least One Or More Available At Warehouse | At least one available 
			at warehouse (our wholesalers warehouse or our very small retail 
			store warehouse) or our retail store |  
			| Minimum Order Quantity | In the item description 
			field it is noted what the minimum order number/amount is for this 
			particular product. If you order 1 when the minimum order is 6, your 
			order will be changed to a quantity of 6. If it is minimum order of 
			12 and your order 1, your order will be changed to  a quantity 
			of 12. And so on. This is done because many items we sell, such as 
			scale lumber, come in packs of 25 or 50 and these packs can not be 
			broken and shipped or sold in smaller quantities. The change in quantity does not update on the shopping http://cart. 
			It is updated when your order is placed for "picking" to fill the 
			order. You will not be notified if you order incorrectly. Any 
			returns under this scenario would require a 20% restock fee and 
			require an RMA (Return Merchandise Authorization) before the items can be returned. |  
			| Discontinued When 
			Sold Out | When item 
			is sold out it will no longer be available for sale. Availability is 
			based on the last business day database update. |  
			| No Information From 
			Manufacturer | Means 
			just that. The manufacturer has not updated the date the item will be 
			available.
 |  
			| New Arrival | Item has 
			recently arrived from the manufacturer. Quantities may be limited.
 |  
			| Limited Availability | Manufacturer product production will be in a small batch. Quantities 
			may be limited. Pre Ordering is recommended.
 |  
			| Special Order | This item 
			can be ordered from the manufacturer directly by the wholesaler. This order can sometimes take several weeks, months or years  to 
			fill.
 |  
	
		| DESCRIPTION SUB CATEGORIES |  
		| ABBREVIATION 
		OR TYPE |  |  
		| ACL | (Glue, Cleaners, Lubricants) |  
		| BVRR | (Books, Videos, Railroadiana) |  
		| CC | (Digital / DCC / Command Control) |  
		| CPLRS TRKS | (Couplers / Trucks) |  
		| Decal | (Decals) |  
		| Figure | (People, Animals, Misc Scene Details) |  
		| Freight | (Freight Cars) |  
		| LEM | (Lighting, Electrical, Motors) |  
		| Locomotive | (Diesel, Steam, Motive Power) |  
		| Military | (Military Vehicles) |  
		| Paint | (Painting and Painting Supplies) |  
		| Part | (Parts) |  
		| Passenger | (Passenger Cars) |  
		| PSS | (Power Supplies / Transformers / Power Packs) |  
		| SBS | (Scratch Building Supplies / Building 
		Materials) |  
		| Scenery | (Trees, Ballast, Bushes, Vegetation, Plaster, 
		Etc) |  
		| Signal | (Signals, Detection Units, Signs) |  
		| Structure | (Buildings, Homes, Industries) |  
		| Tool | (Tools) |  
		| Toy | (Toys) |  
		| Track | (Track and Track Accessories) |  
		| Trainset | (Trainsets for Beginners and more) |  
		| Vehicle | (Autos, Trucks, Etc.) |  *This item is a 
store stock item and will be filled from our store inventory. This availability 
can change after each daily update and effect the shipping of your product. When 
this occurs, the item(s) will need to be ordered from the wholesaler or 
manufacturer. "Bulk" in the 
product description may require a minimum quantity to be ordered to receive the 
low price.
 Also, some items may have a 
minimum order amount and this may not be noted in the description field. You 
will be emailed if the product ordered does not meet the minimum.
 |  
			| First time customer orders are charged 
			for merchandise only prior to shipping or deposit as required by the 
			order. At time of shipping then any 
			fees and shipping will be added.
 We can not ship first time orders to an secondary 
			or alternate address. All merchandise must be shipped to your credit 
			card billing address for the first order. Future orders using the 
			same credit card can be shipped to a  secondary or alternate 
			address. 
 All first time customer orders are sent SIGNATURE REQUIRED.
 
 |  
			| 
			Back Orders / 
Advance Reservations / Special Orders / Store Hold Bin / Ship As One
 |  
			| SIGNATURE REQUIRED SHIPMENTS
 Some orders and 
			shipments will required the signature of the credit card holder used. 
			There is a pass through fee from the USPS and Fedex for this 
			requirement. Items that will require signature on shipment include 
			but are not limited to: First Time 
			Customer OrdersLimited Run Items
 Low Inventory Items such as but not limited to locomotives, rolling 
			stock, structures and vehicles.
 Discontinued When Sold Out Items
 High Dollar Shipments (for example, Fedex shipments over $500 
			automatically require a signature per Fedex policy)
 Effective 02/21/21: We will no 
			longer be automatically back ordering items. If you order 10 for 
			example and we are only able to ship 5, then the other 5 would be 
			automatically canceled and not back ordered. You would have to 
			reorder them at a later date when they are in stock. If you are 
			ordering and item that, at the time of order, is listed as an 
			Advance Reservation, the item will be ordered as an Advance 
			Reservation and a deposit of  20% of that items total will be 
			charged. 
 Ship As One is no longer an option. No more holding orders for 
			shipment. All orders will be shipped as they arrive. All orders in 
			the hold bins designated as SHIP AS ONE have been shipped as of 
			03/09/21
 Effective 03/20/16 revised 
			12/26/17 updated 05/13/19:
 Items not in stock 
			will only be placed on advance reservation / back order at a customer's 
request per the availability status via the shopping cart order page. Effective 
			02/21/21 there will no longer be back orders allowed. (see above).
 Back ordered items for residents in the Continental USA will be shipped 
as per the shipping and handling information below.
 Blue Ridge Hobbies™ 
			will require a 20% deposit on ALL 
			back ordered items and advance reservations and specialty orders. 
			This will be 
			charged at time of order. Item / Product Price is subject to change 
			by manufacturer and/ or wholesaler and is beyond our control. You 
			must keep your credit card up to date at all times. 
			Shipping and handling charges are extra and will be charged at time 
			of shipping. Long wait times can be expected for the product to 
			arrive. 
Blue Ridge Hobbies™ 
			has no control over when the products 
			will arrive.
 Deposits will 
			be refunded as store credit only if the advance reservation / back 
			order is canceled by the customer 
			by telephone phone and speaking with a Blue Ridge Hobbies customer 
			service representative and by receiving an order cancellation number. Email 
			and voice mail cancellations are not excepted at anytime. Back Orders and special orders prior to 04/01/15 6am EDT - orders will be shipped
when received after full payment which includes shipping and any miscellaneous 
			fees that may be applicable is received. 
 Credit card is required for all back ordered and advance reservation items. 
			YOU 
			MUST KEEP YOUR CREDIT CARD INFORMATION UP TO DATE AT ALL TIMES. IF 
			YOUR CARD IS NOT UP TO DATE YOU MAY LOOSE YOUR ADVANCE RESERVATION / 
			BACK ORDER. REFUNDS WILL BE FOR IN STORE CREDIT ONLY.
 
 Back Orders and special orders prior to 04/01/15 6am EDT are assumed 
			authorized by customers unless otherwise noted in the comment box 
			and/or back order field on the shopping cart credit card input page. 
			We can not call or email you back regarding status of potential back 
			order item(s). This information is available via the product search 
			page. You can note in the comment field on the shopping cart and 
			potential replacements for a potential out of stock item.
 Back Orders and special orders 
prior to 04/01/15 6am EDT items may be shipped 
in combination with future orders or as an individual shipment. New shipping and 
handling charges may apply. 
If you wish to have back orders shipped as one shipment, please note your request in 
the comment box at time of ordering ship as one shipment 
and combine with previous orders if any. Otherwise, each order and / or item 
will be shipped individually with separate handling charges.  Back Orders and special orders prior to 04/01/15 6am EDT or held 
			orders over 7 days old that are on hold for future shipment with 
			other back orders or future new orders, will be charged to your 
			credit card for merchandise only until all the item(s) can be 
			shipped, based on your response in the comment box to each order. The status of your back order , advance order or special order 
			can be attained by calling 864-255-4671 during our normal business 
			hours or visiting the Blue Ridge Hobbies™ ordering page. Just look 
			up the product number to see if it is available or check 
			Walthers.com PLEASE NOTE: 
Advance Reservations, Back Orders 
and Special Orders prior to 04/01/15 6am EDT older than 3 months are subject to 
potential price increases. You will not be notified of any price increase 
by the wholesaler or manufacturer as we are not notified by the wholesaler and 
manufacturers unfortunately. If you would like to cancel any back ordered 
item, contact Customer 
Service immediately regarding this item. Please call 864-255-4671 during our 
normal business hours. If you call and do not speak with a 
			
			Blue Ridge Hobbies™
			
customer service representation, then 
leave a message for a call back during normal business hours. Until you receive 
a call back and receive a order cancellation number, the order is not considered 
canceled. Emails or voicemails are not accepted for back order, special order or 
advance order cancellations. Please refer to the Holiday Schedule if you do not 
received a call with 72 hours since there are times that 
			
			Blue Ridge Hobbies™ is closed.
			
 All products 
are ordered from the wholesaler or manufacturer and it is up to the 
manufacturers and wholesaler to fill the order. If the wholesalers and 
manufacturers do not fill the order after the order is placed it is not the 
fault of Blue Ridge Hobbies if the do not product the product or do not produce 
enough product for a pre order / back order / advance reservation, even if you 
place the advance reservation prior to the advance reservation
 It is the responsibility of each customer to keep your credit 
			card information, address, email and phone information current. If 
			your credit card information, such as credit card expiration or a 
			change in credit card information or address, email and phone 
			information you must notify Blue Ridge Hobbies™ immediately by 
			telephone during our normal business hours and speak with customer 
			service OR you can update your credit card information using the 
			secure Blue Ridge Hobbies™ Product Search Page Shopping Cart and 
			picking the item CREDIT CARD. The other fields do not need to be 
			filled out.  Special Order items can not be cancelled. Pending Arrival Items 
			(items on their way from the manufacturer or wholesalers) to Blue 
			Ridge Hobbies™ or Pending Shipping To You Items can not be cancelled 
			without a 20% restock fee.  Back Orders, advance reservations and 
special orders prior to 04/01/15 6am EDT 
 will require an additional 
shipping charge and are shipped separately unless noted by you in the comment 
field . We can combine back ordered, Special Order and Advance Reservation items 
with new orders that have been placed to save shipping. Answer the shopping cart 
shipping questions to reflect your choice in how Blue Ridge Hobbies™  
will handle your order.
 Prices are usually guaranteed by the manufacturer and wholesaler for 
			3 months from the date of order. BRH does not control the pricing 
			only the discount. Once a product is ordered it is rare that there 
			is a price increase after the date of order. You will be notified 
			via email if there is a price increase.
 EFFECTIVE 05/28/08 updated 05/13/10, 04/01/15 
and 05/15/19: Prior to 04/01/15
Due to customers not picking up ordered merchandise at our retail store:
 
  ALL special order items will require 20% deposit via credit card or 
cash.
 
  All orders must be picked up within 7 days from receipt at
 Blue Ridge Hobbies™ and your phone and/or email notification.
 After 7 days the merchandise will be charged to your credit card
and shipped to you at your cost if not picked up by the 8th day.
 
  Defective merchandise must be returned to manufacturer no exceptions, 
including in store purchases.
 
  No Returns or Exchanges on electrical equipment and parts including but not 
limited to Motive Power, DCC Equipment, Power Supplies, Switches and Electrical 
Turnouts.
 
 |  
			|  |  
			| Our base discount is an automatic 
20% or more off most manufacturer's suggested retail pricing. Some discounts are higher 
and some are lower. We beat Walthers pricing as well as pricing for most of our 
internet competition. Some items have deep discounts 
from our ON SALE, WEEKLY SALE and other SALES that are run each week. Our regular prices are 
lower then most other online and retail locations around the world with many 
specially priced items lower than others sale prices! We do check our pricing 
all the time and compare it to our competition.
 Sign up for our email updates to 
keep informed on our great sale pricing.
JUST CLICK HERE!
 Save even more! Use the Discount Code link if 
available. Or 
type the words ON SALE! in the search engine field to find the ON SALE! items 
for each individual manufacturer.
 Phone orders or in retail store order will be sold at the store discount 
rate, not the internet store rate. Internet store sale items and specials are 
not valid in the retail store. 
			The prices and products reflected on 
			these pages are subject to change without notice. Shipping, handling 
			and sales tax are not included
			and are added at the time your order is shipped to you or picked up 
			at our retail store. 
			Prices on these pages are available for online sales only 
						
						Effective 01/08/22 
						
						Surcharges from the manufacturers and 
						wholesalers continue to occur. 
 Lionel and Rapido have a "temporary" 5% surcharge on all 
						newer items as we announced last week. These surcharges 
						are now being passed along to our customers as the 
						surcharges are not part of the BRH pricing. Also, the 
						Milwaukee Warehouse is now passing along special 
						shipping charges on "oversized" item like grass mats. 
						Again this cost will have to be passed along to our 
						customers as needed.
 
 Lionel items with the surcharge are noted as such in the 
						product description. Rapido only lets BRH now when we 
						get the shipping invoice! And with the oversized 
						additional shipping charge you should just assume that 
						things let grass mats, flex track, cork, train sets etc. 
						, might have this surcharge. BRH will not now if there 
						is a oversized surcharge until after the item(s) are 
						shipped. BRH has no control over that.
 
 Keep sizes of products in mind when you order. BRH does 
						its best to keep shipments down to the minimum number of 
						shipping boxes.
 
						So, for example, do not order flex 
						track and then a building because there are no boxes 
						conducive to shipping these items in one box! 
						 
						
						If  you have an issue with a 
						possible surcharge on an advance reservation or back 
						order, please contact BRH by phone during our normal 
						business hours so we can cancel your order!  Effective 07/19/12 revised 
			07/27/13, 01/01/18, 03/01/18 and 05/01/20: 
			Minimum Online Shopping Cart Order is $0.00 effective 07/19/12Effective 07/27/13 - On 
			Line Orders under $25.00 will have a mandatory $3.00 service fee to 
			cover credit card processing fees.
 Effective 01/01/18 - On Line and Phone Orders under $50.00 will have 
			a mandatory $3.00 service fee to cover credit card processing fees.
 Effective 05/01/20 - On Line and Phone Orders Minimum Order is now 
			$50.00. No acceptations!
 Effective 07/27/20 - Orders that do not meet minimum order 
			requirements due to the answer to the question Back Orders Okay? 
			being answered NO, which then allows the order to incorrectly process to 
			avoid the minimum order amount total allowing the order to bypass 
			the terms of $50.00 order minimum per our store policy. Effective immediately the back ordered / advance 
			reservation are considered removed from the order. If the order then 
			does not meet the $50.00 minimum order requirement per store 
			policy, the order will then be canceled.
 
	
	Effective 05/01/20:
 The retail store will no longer be open to walk up customers do to the 
	high volume of internet sales and related operations that are 99% of Blue 
	Ridge Hobbies operations. While we value our local customers and out of town 
	visitors to the store, under the current operating conditions due to the 
	situations that have arisen from Convid-19, the retail store will only be 
	open to the public via the Schedule To Visit times only effective 
	immediately. Visitation reservation are available Monday through Saturday 
	from 11am until 4pm. There is a non refundable $30.00 fee that can be applied 
	to in store purchases.
 
 The time and date selected are for a maximum 30 minute window or any part of 
	the 30 minutes and will be 
	confirmed via email or phone call.
 You can set up and appointment to shop the 
	available stock of the retail or to place an in person order or to just come 
	in and discuss model railroading. 
 If you miss the visitation time window, the fee is non refundable.
 Requests for a visit must be placed via our 
	on line shopping cart only. 24 Hour notice is required. Phone calls for reservations are not accepted:CLICK HERE TO RESERVE A TIME
 
 
			All Phone Orders Are Subject To 5% Fee Based On The Overall Order 
			CostAll Shipped Orders Have A Minimum $2.00 Handling Fee
 Effective 01/01/18 - On Line and Phone Orders Minimum Order is now 
			$50.00. No acceptations!
 
 |  
			| 
  
    | Help Desk: Got A 
	Question? |  
				
					
						| Effective 12/26/17:
 
 Blue Ridge Hobbies strives to offer excellent customer 
						service. But, unfortunately potential customers have 
						been taking advantage of helpful and friendly service. 
						Some questions asked of our staff are very easy and 
						quick to answer, but as we continue to strive to offer 
						helpful information to our phone, email and in store customers, 
						We have found that customers basically are wanting us to 
						do research for them so that they can purchase somewhere 
						else. Unfortunately we have had many customers in store, 
						via phone and via email take advantage of our good 
						nature in trying to help the model railroading community. 
						We can no longer afford to take this time to offer 
						'free' research and advice.
 
 Since Blue Ridge Hobbies is an internet business with 
						98% of its sales coming from online orders, taking time 
						to answer questions has been taking its toll on 
						processing orders for our 'paying' customers. We can no 
						longer offer 'free' advice or spend long periods of time 
						with non  revenue generating customers.
 Need help with 
						your model railroading? We will answer quick and easy 
						questions as time allows. More involved questions will 
						require a fee to answer and may require calls to the 
						manufacturers of technical support if we do not know the 
						answer. 
 We have found that most questions posed to us have the 
						answer readily available if the customer would just take 
						the time to do some research on their own. We can now 
						longer do this for free. Either the customer should buy 
						a product (minimum order apply see policy page for more 
						information).
 
 As of 07/24/20 We will no longer be able to help 
						diagnosis or repair or appraise model railroad items.
 
 All other help will be charged at $30.00 per 30 minute 
						block of time or any part of that 30 minute block, paid up front.
 
 If you purchase product from us then we will credit any 
						question/help fees to your order for same day questions 
						and purchases.
 
 |  |  
			| 
    
      | International Orders / 
	International Credit Cards |  |  
			| 
International customers and International Credit Card (Non 
			US BANK) please note: 
Effective 05/26/07 -- additional fees for international shipping and paperwork 
fee charges 
			(international monetary conversion fees) will be added to your total order cost after initial credit card processing. 
Unfortunately, these additional fees need to be passed along to you, our 
customers due to the additional time needed to process and package your order.
 
 Here is a list of known fees as of 06/29/16:
 
	
		| Australia | 12.5% |  
		| Austria | 12.5% |  
		| Belguim | 12.5% |  
		| Canada | 12.5% |  
		| China | 17.5% |  
		| Denmark | 12.5% |  
		| Finland | 12.5% |  
		| France | 12.5% |  
		| Germany | 12.5% |  
		| Great Britain | 12.5% |  
		| Ireland | 12.5% |  
		| Israel | 14.5% |  
		| Italy | 15.5% |  
		| Netherlands | 12.5% |  
		| New Zealand | 12.5% |  
		| Russia | 18.5% |  
		| South Korea | 18.5% |  
		| Switzerland | 12.5% |  Above is a list of known fees and countries we 
do ship to. If you country is not listed, please assume we will ship to your 
country. If not, the shopping cart page will be updated to reflect the order 
status and appropriate fees charged. 
				Foreign Transaction Charge: 
				A Foreign Transaction Fee is a surcharge that is charged on your 
				credit card bill if you use your card to make a purchase in a 
				currency that is not your domestic currency or a transaction 
				that passes through a foreign bank. This fee is partly charged 
				by your payment networks like Visa or MasterCard and partly by 
				your credit card provider. This fee is partly charged by your 
				payment networks like Visa or MasterCard and partly by your 
				credit card provider.
 
				Whenever you buy something abroad (or at home) 
				with your debit/credit card, four parties are involved: You, 
				your bank, the retailer/merchant you bought your stuff from and 
				their bank. The two banks perform a series of steps to ensure 
				your payment is processed and transferred securely, and it 
				reaches the retailer promptly. When your bank sends your payment 
				to the retailer’s bank (known as the acquiring bank), a 
				small fee is retained (in Canada's case the fee averages out to 
				be 12.5% from our past experience). This is called the 
				interchange fee. Similarly, when the retailer’s bank sends the 
				payment to the retailer, it deducts a small fee – this is called 
				the Merchant Service Charge and incorporates a number of 
				component fees such as the interchange fee, costs to cover 
				services provided by their bank. This rate is negotiated 
				directly between the retailer and its bank. All these charges 
				are passed on to the customer which is “You”. 
				You end up paying extra for your purchases or the 
				services. 
				 There are basically two types of charges involved:
 
 1. Foreign Currency Conversion fee – The fee that Visa and 
				Mastercard charge you because your card is Canadian and your 
				Card balance reflects in Canadian Currency and when you use it 
				abroad, you pay it in the currency of the country you are in. 
				The conversion happens from INR to that currency and  Visa and 
				MasterCard automatically charge a fee on foreign currency 
				exchange and anything in excess of it is generally a small 
				margin of profit for the bank.
 2. Foreign Transaction Charge-  Charge that your Debit/Credit 
				card provider puts on you for carrying out a transaction in 
				foreign currency. Your Debit/Credit card is designed to work 
				only in the currency of the country it has been issued in or 
				domestically but when you go abroad and use the card to either 
				shop or withdraw cash, your bank will charge you for that 
				Foreign transaction
 All first time orders from international 
customers outside the United States, will be shipped 30 days after you order is 
received for processing. Initially, your credit card will be charged the full 
cost of your shippable order. Shipping is charged to your card at time the order 
is ready to ship. This is done to prevent credit card fraud. 
 Once you have established an account with your first order, any further orders 
using the same credit card will be processed within 3 to 4 business days.
 
 We apologize for this delay.
 Countries and locations that 
Blue Ridge Hobbies™
will not ship to are: Japan, Mexico, North Korea, India, Thailand, Vietnam, Brazil, Singapore, 
Nigeria, Iran, Iraq, Indonesia, Yemen, Libya, Egypt, Syria, Afghanistan, 
Pakistan, India, Sri Lanka, Argentina and Cuba. This is subject to change at anytime and 
may not be announced on this page.
 |  
			|  |  
			| THIS SECTION IS FOR ESTIMATING 
			PURPOSES ONLY
 
 Estimated Shipping and Handling:
 Shipping charges for services 
are exact cost and will not be quoted or estimated prior to order 
			shipping. 
We ship via the lowest cost shipper based on your location, package weight, size and shopping cart 
question responses. The shipping cost is the actual shipping cost! We have no control 
			over the prices!
 
 If you want the order to ship as one SHIP AS ONE order to avoid potential 
			multiple shipments due to back orders and advance reservations, just 
			note in the COMMENT BOX on the personal information / shipping 
			question / credit card page SHIP AS ONE. Then we will hold shipping 
			until all items arrive for all opens you have open with us. Items 
			being held for future shipment will charged for and placed in your 
			personal BRH Hold Bin.
 CONTINENTAL USMost domestic orders are shipped US Postal Service First Class Mail for packages 
under 14oz  
starting at about $5.40 per package. All packages are shipped by weight and we ship via the 
lowest cost carrier is used in all cases to save you money. We do not quote 
shipping rates in advance. If you want to lowest cost shipping choose the 
CHEAPEST option for shipping when you are checking out.
 
 United States Postal Service (USPS) and Fedex shipping is also available upon 
request.
Bulky, heavy and high value items may be shipped exact 
charge via US Postal Service or Federal Express (Fedex).
 
 Please provide a street address for these FEDEX deliveries.  
Shipping charges for these services are exact cost. Expedited services are 
available at actual costs.
 
 Please note your shipping preference in the comment box on the shopping cart 
credit card information page.
 ALASKA AND HAWAII:Orders may be shipped United States Postal Service or FEDEX. Shipping charges for these services are exact cost and will be quoted prior 
to order confirmation.
 INTERNATIONAL:Orders may be shipped United States Postal Service or FEDEX. USPS 
is usually the lowest cost. Shipping charges for these services are exact cost. Your credit
card will be charged at the time of your order for the cost of the items 
purchased less cost of shipping. There is a 30 day hold on all international 
orders. Then the day it is scheduled to ship, shipping and 
handling 
charges will be processed to your order completing the order. See below for 
overall processing time. This is done to prevent credit card fraud.
 
 Requests to have the 
declared value to be less than the actual value of the package or shipped as a 
gift, will not be 
honored.
 
 Standard parcel post air to 
ground: (Please allow 4-12 weeks delivery time)
 Minimum $3.00 handling fee plus actual cost of shipping (you can 
estimate your
shipping cost as 20% on orders less than $150 and 15% on orders 
over $150 before
discounts). Tariffs and other fees may apply and be charged to 
your credit card after
you receive your order. 
Blue Ridge Hobbies™ 
			
 does not have any control nor do we know in 
advance of the shipping of product 
to you, what the cost will be. In some cases, there is 
no additional fee or 
tariff charged by the country you are shipping to.
 
 Air Mail: Minimum $3.00 handling fee plus actual cost of shipping
 Please use your credit 
card to expedite processing of your order.Hazardous materials, such as alcohol based-paints, 
solvents, resins, and paint removers cannot be shipped outside of the United 
States.
 New Customers (please note):For your protection, we can only ship to your credit card billing 
address. After 90 days, you will be able to ship packages to an alternate 
location. We apologize for any inconvenience.
 
 HANDLING FEES:
 Minimum fee per shipment $2.00* effective with order placed from 03/04/11 on 
all new orders.
 
 SHIPPING FEES:
 Shipping cost is the actual cost of shipping. No additional fees or 
charges are added to shipping costs.
 
	General Shipping Costs (in most 
  cases):Standard: via USPS are shipped via weight. Insurance 
  is added nominal fee and at the shippers discretion. No other additional 
  shipping costs are added on. You can choose no insurance based on the response 
	to the questions on the shopping cart order. You must note your choice of no 
	insurance in the comment field.
 
 PLEASE NOTE: all orders are shipped by weight and your shipping cost 
  will reflect that cost. Please contact us for more details. The 
  average cost of 1lb shipping via USPS Priority Mail is about $10.40 (including 
	insurance and delivery confirmation). Small items that can 
  be shipped using padded envelopes, such as Kadee coupler products, will reduce 
	the overall cost. Estimates for your specific shipping and handling cost can 
	not be determined prior to shipping.
 
 Also, if you ship to a business (commercial) address and the lower cost shipping is via 
	UPS or Fedex, you can save an estimated $2.00 per shipping!
 
 Effective 
	11/27/07
 To Protect you purchase during shipping, due to problems related to USPS delivery problems and lost packages,
	All packages sent via USPS will require Delivery Confirmation and 
	Insurance. Fedex shipments are not effected in this manner.
 
 Effective 
	09/09/22
 Due to additional costs that Fedex adds to packages shipped via 
	Fedex Shipmanager by adding fees after the price is quoted via Shipmanager 
	via our statement from BRH. Unfortunately  if this occurs, which is a 
	rare occurrence, BRH will have to recoup these additional charges, that are 
	unknown until we receive our statement from Fedex, for you, our customer. So 
	an additional charge will occur if this situation arises. Copy our statement 
	can be forwarded to you as proof upon your email request for this 
	information.
 
 BRH apologizes for this situation but it is beyond our control.
 
 To avoid this potential situation, pick USPS only as your shipping option. 
	However, sometimes with large packages, even with these fees  that 
	Fedex charges after the fact, it still may be cheaper to ship via Fedex 
	Ground than with USPS which is usually much higher than Fedex Ground.
 
 BRH does its best to keep our prices for product low. We have no control of 
	the cost of shipping. Shipping is a pass through cost to you, our customers.
 
 Rush: next business day for in stock products
  are shipped via weight. No additional shipping costs are added on. Cost 
  handling fee + $19.99
 
 In Stock Items "Ready To Ship" are shipped next business day
Most orders ship 
  within the next business day after receipt for our suppliers unless the items is in stock. 
  In stock in store items 
  ordered by 3pm EST are shipped next business day. 
  Products are subject to availability and are usually shipped and received by 
  you in 7 to 10 days from when you order (unless 
otherwise noted in the confirmation email you will receive). Within 1 business 
day shipping on in stock items shipped next business day. 
  	Most orders are shipped to you within 3 business days from your order date.All back orders will be 
  sent via standard USPS Priority or Fedex shipping when received. 
	Additional shipping and handling may apply. *Hazardous materials, such as alcohol 
  based-paints, solvents,
  resins, and paint removers cannot be shipped via priority or rush
  delivery; nor can they be shipped outside of the United States. 
  If
  you have any questions regarding what constitutes hazardous
  materials, please call 1-864-255-4671.
 We 
	accept VISA, Mastercard and Discover. Please 
  use your credit card to expedite processing of your order and include your CVV 
  number on the back of your credit card. 
  (American Express cards are 
	no long accepted  effective 01/01/2010)
 ALL ORDERS ARE SHIPPED VIA USPS PRIORITY MAIL OR FEDEX UNLESS OTHERWISE NOTED 
	ON YOUR SHOPPING CART ORDER, YOU CAN 
  ADVISE US THAT YOU PREFER PARCEL POST. HOWEVER IT IS NOT RECOMMENDED.
 
 ALL ORDERS ARE SHIPPED VIA THE ANSWERS TO YOUR SHOPPING CART ORDER ANSWERS VIA USPS or FEDEX.
 Reimbursement for lost shipments:Due to increased shipping delays, 
Blue Ridge Hobbies™   
will reimburse you for any loss ONLY AFTER we have been reimbursed by the USPS 
or OTHER CARRIER. In some cases, this may take up to one year or more. REQUESTS 
FOR REIMBURSEMENTS MUST BE RECEIVED WITHIN 7 DAYS OF SHIPMENT TO YOU BASED ON 
YOUR SHIPPING EMAIL NOTIFICATION FROM OUR SHOPPING CART AND/OR THE USPS . 
OUTSIDE OF THE 7 DAY TIME FRAME WE HAVE NO RECOURSE WITH THE CARRIERS TO LOCATE 
YOUR SHIPMENT AND YOU CAN NOT BE REIMBURSED DUE TO ERRORS NOT CAUSED BY 
Blue Ridge Hobbies™.
 
 Insurance Liability Coverage:
 United States Postal Service (surface or air): A maximum of 
$600.00 per shipped carton.
 
 FEDEX has a maximum of declared invoiced value per shipment.
 
Insurance claims can take up to 6 months to 
			be paid. Blue Ridge Hobbies™ 
			can not send replacement merchandise for damaged items until the 
			insurance claim is paid. In some cases, the product is no longer 
			available and can not be replaced in which case when the claim is 
			paid, you will be reimbursed. If the product is available, you can 
			request a immediate replacement however that will be at your cost 
			and will be reimbursed only when the claim is paid. 
 |  
			|  |  
			| Revised 12/26/17:
 
 Local customers (within 100 miles of the warehouse 
or store):
 
	Items may be held for 7 days after voice 
	confirmation via voice mail or direct contact with the customer for items 
	received by or in stock at 
Blue Ridge Hobbies®   the 
	may be shipped to or held at our retail store without further notification to the recipient on the 8th day. 
	Orders and/or items will be charged to your credit card on file after the 
	8th day.  Non-local customers living within the 50 Contiguous United States: 
	Items may be held for 5 days after voice 
	confirmation via voice mail or direct contact with the customer for items 
	received by or in stock at 
Blue Ridge Hobbies®   the 
	may be shipped to or held at our retail store without further notification to the recipient on the 8th day. 
	Orders and/or items will be charged to your credit card on file after the 
	6th day.  Holds may not be extended beyond specified days 
listed above. Please 
provide a phone number and credit card number with the expiration 
date unless special arrangements have been made with customers service via 
telephone call 
to 864-255-4671 during our normal business hours.
 |  
			|  |  
			| South Carolina residents or South Carolina credit card billing 
address' or in store purchases regardless of your address will be charged the appropriate sales 
tax.
 
 Mail orders taken by phone, fax or e-mail for delivery outside of South Carolina 
will not be taxed.
 
 Internet Online Catalog orders from outside the state of South Carolina are not 
taxed AT THIS TIME. If that situation changes, we will post it here.
 
 In the event there is an issue with 
			your order you should notify us by email at:
			
			contactus@blueridgehobbies.com OR by calling during our normal 
			business hours. DO NOT LEAVE A MESSAGE! You must talk with a Blue 
			Ridge Hobbies representative!
 You should have the receipt number you received and provide a clear and 
			concise explanation of the disputel.
 
 Disputes can be resolved immediately and others may take up to 60 
			days from the date we receive notification of the dispute. Disputes 
			must be received no later than 30 days from the date of the original receipt 
			date. 
			Disputes needing research can only be researched on Fridays during 
			our normal retail schedule. The reason for this is that some 
			disputes require the 'pulling' of old or original hard copies of 
			your order / 
			invoice / shipping paperwork that may have already been sent to the 
			office for storage.
 
 You will receive a DRN (Dispute Resolution Number) that you can 
			refer to when contacting Blue Ridge Hobbies for status of the 
			dispute.
 
 Again, 'entangled' disputes may take sometime, up to 60 days. to 
			research and resolve after you receive DRN number. If you have a DRN 
			number, the dispute is not being processed. You must speak with a 
			BRH representative to receive the Dispute Resolution Number (DRN)
 
 |  
			|  |  
			| Updated 03/18/11
 In the event a customer receives a 
			product that was 
damaged in 
shipment by USPS or FEDEX, please follow the following procedures: 
	1.) Notify 
	Blue Ridge Hobbies™  
	by calling during our normal business hours and the USPS or FEDEX shipping receiver office 
	within 14 days of receipt.2.) Make sure you have the  USPS or FEDEX shipper 
	or tracking number.3.) Retain all shipping materials (carton, packing materials, etc.) USPS or FEDEX will notify 
			Blue Ridge Hobbies™  
			 to 
issue a call tag at our (shipper) end. USPS or FEDEX will then pick up the 
shipping materials, the damaged model and the box from your address. This 
institutes the claim settlement. We will ensure that all corrective action is 
performed as quickly as possible. Defective items not damaged during shipment can 
be returned for exchange to 
Blue Ridge Hobbies™ 
for replacement at shippers expense but that is not recommended. 
 We due require that all damage returns be sent to the 
appropriate manufacturer or wholesaler as it is their responsibility to repair 
or replace the item or item(s) within 14 days of receipt.  
 Blue Ridge Hobbies™ will 
not cover any shipping costs due to our low price points for any returns as 
defective. It is not industry standard that the manufacturer or 
wholesaler, or even the seller of the merchandise, cover return shipping.
 
 |  
			| 
    
      | Returns 
		and Order Cancellations |  |  
			| The following shipping information only applies 
to orders placed directly with 
			Blue Ridge Hobbies™  .
 YOUR GUARANTEE -- RETURN AUTHORIZATIONS
 -- 
REPLACEMENTS --
 -- ORDER CANCELLATIONS --
 Items sold by 
Blue Ridge Hobbies™   are 
warranted by the manufacturers to be as advertised and to be satisfactory to YOU. Any item you find 
to be unsatisfactory should be returned directly to the manufacturer for credit or 
refund or replacement. Not returned to 
Blue Ridge Hobbies™.    
Defective merchandise must be returned to the manufacturer. No Returns or 
Exchanges on electrical equipment and parts including but not limited to Motive 
Power, DCC Equipment, Power Supplies, Switches and Electrical Turnouts. There are some exclusions to our return 
policy including, but not limited to, opened software, discontinued items, and 
some manufacturers that require their items to be returned directly to them.
 EFFECTIVE 9/14/08:
It is your responsibility to see that the manufacturer receives the merchandise in the original 
package, in saleable condition (unless defective when you receive it). You may 
return items up to 30 days after purchase (the date on your receipt). Please include a copy of your 
invoice/packing list/receipt. NO EXCEPTIONS
 
 PLEASE NOTE:  If you would like to cancel any 
back ordered item,  contact 
Customer Service please call us immediately during our normal business hours regarding this item. 
Please call 864-255-4671. Emails are not accepted for back order cancellations.
 
RETURNS Processing will be expedited by doing the following:
 
 Some items may be returned to 
			Blue Ridge Hobbies™   
 up to 30 days after purchase.
Please phone our 
customer service desk during our normal  business hours , to request a
Return Merchandise Authorization (RMA) Number 
(1-864-255-4671). You will
need to provide your customer
number or order number or receipt number or invoice number and the 
stock number of the item(s) to be returned and the reason for the return.
 
 Include a letter of instruction in the package advising if you are 
requesting credit or
exchange. Write your Return Authorization (RMA) number on the 
outside of the shipping carton.
 
 Pack carefully. We are not responsible for damage during the return 
shipment. We suggest
that you insure your return package to us if it has a 
high-dollar value.
 
 Send all Returns to:
 Blue Ridge Hobbies™ 
Returns Dept.
 118 Deer Path Ct
 Greenville SC 29617
 
 EFFECTIVE 03/05/09 revised 04/12/12
 
1. A 20% RESTOCK FEE on your order error.
 2. A 50% restock fee will be applied to returns 
and order cancellations*** 
which do not meet the 
above and below criteria.
 
 3. Returns on special orders, advance reservations or returns to manufacturer or wholesaler 
(not for replacement of product but for refund). 
Blue Ridge Hobbies™   
return policy per either line 1 or 2 plus any manufacturer 
or wholesaler fee or charges for returns
 4.  
100% refund on 
Blue Ridge Hobbies™  error. 5. Items returned without RMA, OXL or 
XLN number 
will not be processed for refund or exchange. No acceptations. You must speak 
with a Blue Ridge Hobbies™ 
customer service representative. Call during our normal business hours.   6. Authorized returns can take up to 90 days to 
process through 
Blue Ridge Hobbies™   
and will be for store credit only
effective June 1, 2009. 7. Order cancellations must be 
done verbally by the originator of the order (the person on the order), during 
our normal business hours. No emails or voice mails will be accepted effective April 
12, 2012. You will need to receive an OXL or XLN number to confirm your order 
cancellation. The is a minimum fee of 4% to cancel an order to cover credit card 
processing fees that have not been received buy BRH or are on their (already 
shipped to) BRH when a deposit was needed. 8. Items canceled with an OXL or 
XLN number will be 
charged a 20% restock fee or a 50% restock fee for items returned to 
Blue Ridge Hobbies™ 
 without a OXL or XLN number for items already received by 
Blue Ridge Hobbies™,   
Blue Ridge Hobbies™  
shipped to or in the process of being shipped to 
Blue Ridge Hobbies™ 
but not yet received from a supplier, manufacturer or other source, hold bin 
items not yet paid for, shipping fees for product from the supplier, 
manufacturer or other source effective April 12, 2012. 
 9. Credit card fees charged by the credit card companies are charged and 
are as follows: Transaction fee $0.25, 4% credit card processing fee and 
international credit card processing fee (see International Customers 
information above.
 
 |  
			| 
    
      | Check or Money Order 
		and Other Payment Methods |  |  
			| Online shopping cart orders and phone orders 
must be paid by credit card (Visa, Mastercard and Discover effective 01/01/10 we 
no longer accept American Express) . Check and money orders are no longer 
accepted for payment for shopping cart orders or in store purchases. Wire Transfers are not accepted.
 In store purchases methods of payment are Cash, 
credit cards Visa, Mastercard and Discover effective 01/01/10 we no longer 
accept American Express, checks or money orders. If the check is returned for Non Sufficient Funds 
(NSF), Account Closed, Stopped Payment or Unable To Locate, prior to shipping, 
there is a $50.00 return check for (which our bank changes us), unfortunately, 
we must pass this fee to you before shipping. We will contact you via email, 
phone and/or mail to advise you of your options.  Return checks will be collected to the full 
extent of the law and will be prosecuted if not paid.
 Please make sure you have the funds available in to avoid these fees!
 
 |  
			|  |  
			| We accept Visa, MasterCard and Discover.
 
 We are very diligent with our credit card processing and security 
			via our encrypted network.
 We verify all credit card transactions via our 
			credit card processing company and other means to secure that all 
			transactions are processed to prevent credit card fraud. If there is 
			any question about your credit card, you will contacted via email 
			and / or phone to verify your order. We may even contact your credit 
			card company directly. If we determine that credit card fraud or theft 
			via credit is suspected, we will contact the proper authorities that 
			will include but not limited to the card issuing bank, local police, 
			local magistrate, Post Master Secret Service and  Interpol as 
			needed.
 
    
      | Miscellaneous 
		Information |  
			The information on 
			our web pages are updated as frequently as possible. 100% accuracy of information is not guaranteed.
 
			The  images are supplied by the 
			manufacturers and wholesalers.100% accuracy of information is not 
			guaranteed.
 
 |  
			|  |  
			| 
Blue Ridge Hobbies™  does not sell any customer 
information
to third parties.
 We will only request and keep information which is required 
to process your orders and to
send sale notifications.
 
 Your on-line orders are encrypted and sent to a secure server.
 
Blue Ridge Hobbies™  Mountains Of Fun!™ |  
			| *
(Handling can include cost of shipping 
from wholesaler or manufacturer for special orders and non-in stock items). 
 ** In stock means in stock within the Blue Ridge Hobbies® warehouse. I most cases 
items listed as available for purchase must be shipped to BRH by the 
manufacturer or wholesaler. Then product would be sent when received from the 
manufacturer or wholesaler. If your order is immediately shipped you will 
receive a shipping email the same day or next business day you placed your order 
informing you that your order is shipped.
 
 *** Orders cancelled after order is placed (through shopping cart, email, in 
store or 
phone) and not shipped to or picked 
up by customer, pending shipping or in 
transit items from wholesaler or manufacturer or
Blue Ridge Hobbies® supplier.
 
 **** Effective 06/01/10 Due to the extended time frame to take phone orders and 
check pricing on each item, we no longer will be able to honor online store 
pricing for phone orders. We regret having to do this, however we must do this 
to keep overall prices low.
 
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